DevCoreWave Professional UI Design Education
+6642295547 info@devcorewave.com
2,847 Active Students

Privacy Policy

Last Updated: March 15, 2025

At DevCoreWave, we understand that your privacy matters deeply. This policy explains how we collect, use, and protect your personal information when you interact with our UI design services and educational content. We believe in transparency and want you to feel confident about how your data is handled.

Information We Collect

Personal Information You Provide

When you contact us or use our services, we may collect information such as your name, email address, phone number, and project details. This happens when you fill out contact forms, subscribe to our newsletter, or engage with our educational content.

  • Contact details including name, email, and phone number
  • Project requirements and design preferences
  • Communication history and support interactions
  • Educational progress and learning preferences
  • Payment information for services (processed securely through third parties)

Automatically Collected Information

Our website automatically collects certain technical information to improve your experience. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to optimize our content and ensure our services work well for everyone.

How We Use Your Information

We use the information we collect to provide better UI design services and create more valuable educational content. Your data helps us understand what works well and what needs improvement.

  • Responding to your inquiries and providing project quotes
  • Delivering UI design services and educational materials
  • Sending relevant updates about our services and industry insights
  • Improving our website functionality and user experience
  • Complying with legal obligations under Thai privacy laws

Important: Your Control Over Data

You always have control over your personal information. We never sell your data to third parties, and we only share information when necessary to provide our services or comply with legal requirements in Thailand.

Data Sharing and Third Parties

Service Providers

We work with trusted third-party services to deliver our UI design and educational services effectively. These include email marketing platforms, payment processors, and hosting providers. All partners are required to maintain the same privacy standards we uphold.

Legal Requirements

We may share your information if required by Thai law enforcement or legal proceedings. This only happens when we receive valid legal requests or need to protect our rights and the safety of our users.

Your Privacy Rights

Access Your Data

Request a copy of all personal information we have about you. We'll provide this within 30 days of your request.

Correct Information

Update or correct any personal information that's inaccurate or outdated. You can do this by contacting us directly.

Delete Your Data

Request deletion of your personal information, subject to legal retention requirements for business records.

Limit Processing

Ask us to limit how we use your information while maintaining our ability to provide agreed services.

Data Security and Protection

We take data security seriously and implement multiple layers of protection. Our systems use industry-standard encryption, secure servers, and regular security updates. However, no online system is completely immune to risks, so we continuously monitor and improve our security measures.

Security Measures

  • SSL encryption for all data transmission
  • Secure servers with regular security updates
  • Limited access to personal data on a need-to-know basis
  • Regular backups and disaster recovery procedures
  • Staff training on privacy and security best practices

Data Retention

We keep your personal information only as long as necessary to provide our services and comply with Thai business regulations. Generally, we retain client project data for seven years for tax and legal purposes, while marketing communications data is kept until you unsubscribe.

Retention Periods

  • Project and client data: 7 years from project completion
  • Marketing communications: Until unsubscribe or 3 years of inactivity
  • Website analytics: 26 months maximum
  • Support communications: 3 years from last interaction

International Data Transfers

While DevCoreWave operates from Thailand, some of our service providers may process data outside of Thailand. When this happens, we ensure appropriate safeguards are in place to protect your information according to international privacy standards.

Cookies and Tracking

Our website uses cookies to improve your experience and provide relevant content. These small files help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, though some website features may not work properly if cookies are disabled.

Types of Cookies We Use

  • Essential cookies for website functionality
  • Performance cookies to understand site usage
  • Preference cookies to remember your settings
  • Marketing cookies for relevant content (with your consent)

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Compliance with Thai Privacy Laws

DevCoreWave complies with Thailand's Personal Data Protection Act (PDPA) and related privacy regulations. We ensure that all data processing activities meet local legal requirements while maintaining international privacy standards for our global clients.

Privacy Questions or Concerns?

If you have questions about this privacy policy or want to exercise your privacy rights, please contact us. We're committed to addressing your concerns promptly and transparently.

Email: info@devcorewave.com
Phone: +66 42 295 547
Address: 259 หมู่ 4 บ้านเมืองงิม, Chiang Rai 57100, Thailand